Opinion

Make sure it's you that guests want to stay with

Insights

28th October 2019

Are you prepared for the rise in staycations?

Are you maximising on opportunities for themed events?

Blogs

24th October 2019

With operators' current focus on Christmas, we take a look at how businesses can make the most of themed events throughout the year.

Are you turning Christmas bookings away?

Insights

22nd October 2019

HGEM's Operations and HR Director, Lisa Chambers shares her insight on making it easy for lead bookers, maximising your bookings this Christmas.

Are you remote ready?

Insights

18th October 2019

We share results from our latest survey indicating that there is a new market for remote workers.

Are you integrated?

Blogs

14th October 2019

HGEM's Managing Director, Steven Pike discusses his interpration of all things integration.

Autumn wine experiences

Blogs

3rd October 2019

Vineyards are diversifying their offering, providing unique dining experiences and piscturesque stays.

Restaurant brands: How do you capitalise on your popularity?

Insights

23rd September 2019

We explore how savvy brands are maximising on their popularity.

Zero waste restaurants

Blogs

18th September 2019

The majority of guests believe that restaurants should take responsibiltity when it comes to climate change.

Top Tips for last minute Christmas wins

Insights

9th September 2019

With the countdown to Christmas now in full swing, what more can you to do ensure your guests receive an unforgettable Christmas party? Discover what our guests suggest with results from our survey.

Organic September

Blogs

6th September 2019

We are celebrating Organic September - will you go organic this month?

The shops urging you to recycle less

Blogs

23rd August 2019

Forget recycling, it's all about zero waste - we explore the latest concept in combating climate change.

HGEM mystery dining: Far beyond a free meal

Insights

21st August 2019

We interview one of our long-standing mystery guests and uncover what exactly it means to be an HGEM Mystery Guest.

National Burger Day

Blogs

20th August 2019

In celebration of National Burger Day, we catch up with our client Honest Burgers.

The rise of unusual dining venues

Insights

14th August 2019

HGEM's Operations and HR Director, Lisa Chambers discusses the rise of quirky dining venues as more guests seek unique experiences.

What is sonic seasoning?

Blogs

12th August 2019

Would you invest in sonic seasoning? It turns out that the music you play in your restaurant could be influencing the flavour of your dishes.

Hospitality Apprenticeship Week 5-9 August 2019

Insights

5th August 2019

We celebrate Hospitality Apprenticeship Week - the first of its kind as the industry finally becomes a prospective career choice.

Community

Blogs

1st August 2019

We discuss the importance of community in today's tech fuelled world and the positive impact operators can have on loneliness.

Operators must try harder to accommodate diners with allergies

Insights

24th July 2019

HGEM’s Head of Client Success, Jason Horn, talks to us about how operators can better cater to those with allergies – without limiting the menu.

BBQ sauce taste test

22nd July 2019

Team HGEM test 10 BBQ sauces. Discover our top picks this BBQ season!

National Ice Cream month

Blogs

17th July 2019

We catch up with our client Jefferson's Ice Cream in celebration of National Ice Cream month.

Why the student demographic is so important to the hospitality industry

Insights

15th July 2019

We talk to our new Client Relationship Manager, Ash Sharpe, about how - and why - you should appeal to the student market, based on his experience of doing just that.