News and opinion on Guest Experience Management
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Insights
28th January 2022
Here's what consumers think.
18th January 2022
Which of these are on your list?
Blogs, Case Studies
15th December 2021
Find out how data drives positive change within Comptoir Group
HGEM News
6th December 2021
PizzaExpress has made Guest Experience Management one of its key focuses for the future and launches a comprehensive programme with new strategic partner, HGEM.
1st November 2021
What effect has climate awareness had on the consumer?
Blogs, Insights
30th September 2021
Get ready for Xmas with our Consumer Insights report
Blogs
29th September 2021
HGEM can help your team get ready for success
18th August 2021
Free Guest Experience refresher videos for hospitality operators
21st July 2021
Are consumers ready to ditch the mask? Here's what they're saying.
14th June 2021
What technological solutions will last beyond the pandemic? Here's what your customers think.
Blogs, HGEM News
1st June 2021
Unveiling HGEM Go - new Mystery Guest app for the modern customer
20th April 2021
Customers may not be as forgiving as you'd think
22nd March 2021
Interview with Simon Williams
16th March 2021
HGEM's Guest Experience Management platform got an upgrade
1st March 2021
Interview with Andy Barnsdale
22nd February 2021
Interview with David Eccles
19th February 2021
Catch up with Jason, our Head of Client Success
15th February 2021
Interview with Richard Bates
8th February 2021
Interview with Darren Cavill
2nd February 2021
Data intelligence experts predictions for the upcoming year
1st February 2021
Interview with Mark Harper
17th November 2020
Consumers highly satisfied with recent staycations, and are already planning the next stay
13th November 2020
Use the downtime to prepare your business for the new year
