News and opinion on Guest Experience Management
Blogs
15th August 2012
wagamama has confirmed the opening of more new sites over the next 12 months, it plans to open 15-20 more sites across the...
Blogs
10th August 2012
It had it all, the location, the chef and the food, so why couldn't Oloroso in Edinburgh make it work? And if it couldn't ...
Blogs
9th August 2012
Like all major events to take place in Britain, especially those that have been so eagerly anticipated, there are contrast...
Blogs
8th August 2012
With the news that
Blogs
8th August 2012
Last year
Blogs
3rd August 2012
Shameless piggy backing on the
Blogs
2nd August 2012
With the launching of a new
Blogs
1st August 2012
Diners who have a bad experience do not complain. They just don't come back. This is a familiar phrase and anyone working ...
Blogs
31st July 2012
In a recent survey conducted by Hilton it was found that 45 per cent of international travellers would be more likely to b...
30th July 2012
Discount
27th July 2012
Calls are being made by the government for the food featured on menus to be labelled with its country of origin, but what are...
Blogs
26th July 2012
Hygiene and
23rd July 2012
Carluccio's chief executive Simon Kossoff recent...
Blogs
23rd July 2012
The rise of the
20th July 2012
What children eat at school has come under much scrutiny recently, what with
Blogs
19th July 2012
Following the latest trends is one technique which is often employed by the hospitality industry in order to lure customer...
18th July 2012
Many people stay clear of the mini bar when they visit hotels for fear of running-up an extortionate bill, but for others bei...
13th July 2012
Many pubs have found their finances a bit squeezed in recent months and are looking at ways to boost their bottom line. Howev...
10th July 2012
Thetrai...
9th July 2012
Butlins is tapping into a relatively n...
6th July 2012
The restaurant industry in the UK is failing to adapt to customer behaviour and make the most of the opportunities being pres...
6th July 2012
The restaurant industry in the UK is failing to adapt to customer behaviour and make the most of the opportunities being pres...
4th July 2012
There is currently increased interest in sustainability with McDonald’s paving the way in environmentally friendly measures. ...