News and opinion on Guest Experience Management
Blogs
20th September 2012
A relatively new website which allows customers to book rooms by the hour as opposed to making reservations per night is s...
Blogs
19th September 2012
Following the success of its award winning Spring/Summer menu, Spanish tapas bar and kitchen, La Tasca has launched its mo...
Blogs
18th September 2012
There has been much debate over the government's plans to cut
Blogs
13th September 2012
There are several aspects which contribute to the overall dining experience of customers in pubs and restaurants – the qua...
Blogs
12th September 2012
You will be forgiven for expressing surprise when you hear that McDonalds, that establishment synonymous with burgers, is ...
Blogs
11th September 2012
A well respected
Blogs
5th September 2012
Despite the fact that youth unemployment is a big issue in the
Blogs
5th September 2012
wagamama have moved into the...
Blogs
4th September 2012
Congratula...
Blogs
4th September 2012
According to the Good Pub Guide 2013 released today,
Blogs
31st August 2012
If there is one thing that has become clear about this government it is that it loves cutting red tape and in the
Blogs
30th August 2012
Pub grub and takeaways are two rather popular concepts, so how successful would it be to merge the two? Well this is a que...
Blogs
29th August 2012
Look for Vingt-Quatre on Fulham Road and you will no longer find it – instead you will find the brand spanking new VQ. Tho...
Blogs
21st August 2012
When you are first told that IKEA is to start a hotel chain , the obvious image of a flat pack room full of flat pack furn...
Blogs
20th August 2012
It seems like a natural thing to just pop down to the local
Blogs
16th August 2012
Good staff are invaluable in the
Blogs
15th August 2012
wagamama has confirmed the opening of more new sites over the next 12 months, it plans to open 15-20 more sites across the...
Blogs
10th August 2012
It had it all, the location, the chef and the food, so why couldn't Oloroso in Edinburgh make it work? And if it couldn't ...
Blogs
9th August 2012
Like all major events to take place in Britain, especially those that have been so eagerly anticipated, there are contrast...
Blogs
8th August 2012
With the news that
Blogs
8th August 2012
Last year
Blogs
3rd August 2012
Shameless piggy backing on the
Blogs
2nd August 2012
With the launching of a new