News and opinion on Guest Experience Management
Blogs
9th July 2013
You might not quite believe this, but the forecast for the rest of the week for most of the country is....wait for it...SC...
Blogs
17th June 2013
This summer is a significant one for sports fans, with competition taking on an Antipodean flavour this year.T...
Blogs
11th June 2013
The British Hospitality Association (BHA) is speaking up for the industry ahead...
Blogs
5th June 2013
The subject of #foodtography is a divisive o...
Blogs
20th May 2013
The sun shone for many of us over the last bank holiday weekend, and it looks like we're set to make the most of the Whits...
Blogs
1st May 2013
It's that time of year again! Hospitality recruitment specialists, Caterer.com...
Blogs
29th April 2013
The bank holiday season is upon us, and towards the end of the week attentions will turn to how to best spend the first ba...
Blogs
5th April 2013
Us Brits lov...
Blogs
28th March 2013
We're all well aware that it's a DOUBLE BANK HOLIDAY this weekend. That delightful time of year which should be heralding ...
Blogs
21st March 2013
It may not feel like it this week, but spring is on its way (promise!)...and you know what that means? You've guessed it -...
Blogs
12th March 2013
When we received the call from our friends at the Publican Morning Adv...
Blogs
15th February 2013
In light of recent news stories regarding the 'mis-labelling' of certain products on supermarket shelves, it's understanda...
Blogs
12th February 2013
This week brings that all-important cash cow for the hospitality trade - Valentine's Day.This is your opportun...
Blogs
24th January 2013
At HospitalityGEM we have processed our fair share of comment cards over the years, and thankfully to keep us smiling alon...
Blogs
14th January 2013
Finding the right staff to suit your venue is always a challenge, but one restaurant in China has found a s...
Blogs
9th January 2013
2013 is here, and by now we’ve all got a better idea of whether we’ll be sticking to those New Year’s resolutions made wit...
Blogs
21st December 2012
As the
Blogs
20th December 2012
The
Blogs
18th December 2012
Blogs
13th December 2012
There have been reports in the media of
Blogs
12th December 2012
Service over Christmas is often fulfilled by part-time staff that help deliver customer service over the busiest time of t...
Blogs
7th December 2012
There is nothing more quintessentially British than the London pub, or at least that is the opinion of a group of students...
Blogs
6th December 2012
There are lots of mutterings regarding yesterday's Autumn Statement - what it means for businesses, what it means for moto...