News and opinion on Guest Experience Management
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7th January 2014
It’s been a bumpy start to the new year to say the least. The first week of January has seen storm after storm, with dire ...
Blogs
23rd December 2013
By this time next week many of us will be heading back to work, but in the meantime the hospitality industry will be looki...
18th December 2013
For many it's a time to be at home with the family, but around 1 in 5 people could be tempted to the pub or restaurant on ...
12th December 2013
Christmas Eve is notoriously a lucrative time for the hospitality industry, with many people keen to be part of the festiv...
29th November 2013
The party season is here - well pretty much - and pubs, bars and hotels across the country are gearing up to welcome guest...
12th November 2013
We're sure you've all noticed it by now - as soon as Hallowe'en and Guy Fawkes Night have passed the countdown to Christma...
30th October 2013
Whilst many of us are clearing up after St Jude's Storm, the hospitality industry is getting ready for a busy week ahead.
18th October 2013
HospitalityGEM would like to offer congratulations to La Tasca which has this week reported a 68.9% increase in EBITDA (Ea...
4th October 2013
A potentially busy week in the family dining calendar is looming on the horizon, and savvy restaurants and pubs are gettin...
27th September 2013
For over a decade we have been helping a diverse range of businesses in restaurants and pubs, large and small, to impr...
5th September 2013
As the Premier League takes a short breather for the autumn internationals, it's a good opportunity to take a look at how ...
20th August 2013
Whilst the hospitality industry is working flat out to accommodate the annual influx of tourists, it is simultaneously sta...
14th August 2013
Today's BBC Magazine article 'The Places Where Pubs Are Bo...
8th August 2013
Even before the football season has started it's hard to escape the incessant chat and speculation, but as the first day o...
1st August 2013
Just as the kids have broken up from school, and those in the hospitality industry are working flat out to accommodate the...
16th July 2013
Themed restaurants aren't everyone's cup of tea, but surely with the wealth of them out there, there must be something for...
9th July 2013
You might not quite believe this, but the forecast for the rest of the week for most of the country is....wait for it...SC...
17th June 2013
This summer is a significant one for sports fans, with competition taking on an Antipodean flavour this year.T...
11th June 2013
The British Hospitality Association (BHA) is speaking up for the industry ahead...
5th June 2013
The subject of #foodtography is a divisive o...
20th May 2013
The sun shone for many of us over the last bank holiday weekend, and it looks like we're set to make the most of the Whits...
1st May 2013
It's that time of year again! Hospitality recruitment specialists, Caterer.com...
29th April 2013
The bank holiday season is upon us, and towards the end of the week attentions will turn to how to best spend the first ba...
