News and opinion on Guest Experience Management
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Blogs
4th June 2015
From creating vegan and vegetarian menus to offering gluten-free alternatives of favourite dishes, many restaurants have b...
2nd June 2015
The fast food industry has undergone something of a revolution in the past few years. The McMuffins, Double Whoppers and f...
27th May 2015
Coffee served in restaurants was once considered to be something of an afterthought, however now the drink has become an i...
22nd May 2015
Summer is just around the corner and for hospitality businesses that means one thing: peak season. Restaurants across the ...
19th May 2015
The warm weather, together with rising consumer confidence, resulted in a notable increase in the number of people eating ...
14th May 2015
With the popularity of UK coffee shops growing with each year, it's no wonder there is a vast number of budding entreprene...
13th May 2015
The coffee shop sector is one of the UK's greatest performing sectors and one which is predicted to experience strong grow...
11th May 2015
According to a report released late last year by
7th May 2015
As many of you will already know, this week is
30th April 2015
If you run a family-friendly restaurant, you'll know how important it is to keep kids happy and entertained so that parent...
Insights
23rd April 2015
Operations and HR Director Lisa Chambers on providing an efficient and streamlined service.
22nd April 2015
The city of Bath will be welcoming yet another eatery next month when independently-owned French restaurant,
The challenges facing hospitality newcomers.
17th April 2015
Providing your guests with a relaxed, enjoyable dining experience is no doubt a top priority for you. At the same time, it...
There are usually two types of restaurant diners: ones who want to relax and take their time, and ones who require a quick...
15th April 2015
Speed is a crucial factor in food service; it keeps guests happy and maximises business efficiency. As a restaurant owner ...
9th April 2015
From burrito bars to sandwich shops, food-to-go restaurants are becoming an increasingly popular choice among diners. They...
24th March 2015
The British foodservice market will grow by 1.1% this year and by 1.5% in 2016, a new report by market research firm
20th March 2015
We've all experienced it - asking a waiter or waitress a simple question about the menu, only for them to reply, "I don't ...
18th March 2015
Spring is finally in the air and with the new season comes warmer weather, longer days, and a bumper new crop of fresh fru...
11th March 2015
Last month we attended the Allegra London Coffee Study Tour alongside Esther and Angelina- Ops manager for
Your restaurant menu is your biggest, most important marketing tool. It's what attracts guests to your business, with the ...
5th March 2015
For hospitality businesses, introducing a new food menu is a big deal. Changing or getting rid of a current menu can be ri...
