News and opinion on Guest Experience Management
18th December 2015
As we reported in our last post, the past twelve months have seen a number of changes to the way the hospitality industry ...
15th December 2015
According to a new survey, more than a third of guests find restaurant allergen information 'confusing', indicating the in...
8th December 2015
The development of new food and drink hubs throughout London and the surrounds has been given the go ahead for the New Yea...
3rd December 2015
As we draw closer to the end of another year, we're starting to look ahead and consider what the coming months might bring...
Blogs
1st December 2015
The key British dining trends of 2015 have been revealed in Bookatable's latest Quarterly Dining Trends report, according ...
Blogs
27th November 2015
Festive lights are twinkling, trees are getting trimmed and the cold weather is calling out for mulled wine by the bottle ...
Blogs
24th November 2015
The hostel sector is expected to expand across Europe thanks to the new sharing economy, reveals a recent report from hote...
Blogs
19th November 2015
The perception of hotel restaurant prices is scaring off potential non-resident customers, according to the results of a r...
Blogs
17th November 2015
Morning commuters looking to start their day with a hot, caffeinated beverage are most likely to buy at 8.25am, according ...
Blogs
13th November 2015
The use of technology is still increasing in our daily lives and the use of it in the hospitality industry reflects this. ...
Blogs
10th November 2015
New analysis by STR Global has revealed...
Blogs
6th November 2015
Offering advice from millions of travellers worldwide,
Blogs
2nd November 2015
The idea of relying on word of mouth to manage a hotel's reputation might sound outdated, particularly when you consider t...
Blogs
29th October 2015
Three quarters (75%) of families are opting to dine out as a group more often than they chose to five years ago, a new sur...
Blogs
27th October 2015
We recently conducted a survey into guest opinions on Christmas parties and bookings. Here are 4 top tips for your Christm...
Blogs
23rd October 2015
Times have changed for the British burger as consumer preference for premium burger concepts continues to grow. In a marke...
Blogs
20th October 2015
Eating for pleasure, food-based apps and the appreciation of coffee have been billed as the key workplace catering trends ...
Blogs
16th October 2015
Consumer demand for locally sourced, seasonal food has risen dramatically in the hospitality industry over the past few ye...
Blogs
15th October 2015
UK spending on hospitality is on the rise for the 26th consecutive month, according to the latest figures from the quarter...
Blogs
12th October 2015
Extensive menus may become a thing of the past, as more operators choose to focus on a limited selection of dishes. The sh...
Blogs
2nd October 2015
There's no disputing the growing part that technology is playing in the hospitality industry. With guests frequently turni...
Blogs
1st October 2015
We recently attended
Blogs
25th September 2015
It looks like it's going to be a bumper Christmas for hospitality businesses this year, with almost a third (27%) of Brits...