Opinion

Opinion


News and opinion on Guest Experience Management

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London food and drink hubs set to increase in 2016

London food and drink hubs set to increase in 2016

The development of new food and drink hubs throughout London and the surrounds has been given the go ahead for the New Yea...

Predicted Trends for 2016

Predicted Trends for 2016

As we draw closer to the end of another year, we're starting to look ahead and consider what the coming months might bring...

Report reveals the key British dining trends of 2015

Report reveals the key British dining trends of 2015

The key British dining trends of 2015 have been revealed in Bookatable's latest Quarterly Dining Trends report, according ...

Restaurant with christmas decorations

Decorating for Christmas!

Festive lights are twinkling, trees are getting trimmed and the cold weather is calling out for mulled wine by the bottle ...

New report shows European hostel sector set to grow

New report shows European hostel sector set to grow

The hostel sector is expected to expand across Europe thanks to the new sharing economy, reveals a recent report from hote...

Non-resident diners scared off by high hotel restaurant prices

Non-resident diners scared off by high hotel restaurant prices

The perception of hotel restaurant prices is scaring off potential non-resident customers, according to the results of a r...

Coffee

Cater to the UK breakfast rush at 8.25am

Morning commuters looking to start their day with a hot, caffeinated beverage are most likely to buy at 8.25am, according ...

Technology in Hotels

Technology in Hotels

The use of technology is still increasing in our daily lives and the use of it in the hospitality industry reflects this. ...

New research shows Airbnb's significant growth in London

New research shows Airbnb's significant growth in London

New analysis by STR Global has revealed...

TripAdvisor: friend or foe?

TripAdvisor: friend or foe?

Offering advice from millions of travellers worldwide,

Hotel sign

Driving positive word of mouth for hotels

The idea of relying on word of mouth to manage a hotel's reputation might sound outdated, particularly when you consider t...

Families dine out more often

Families dine out more often

Three quarters (75%) of families are opting to dine out as a group more often than they chose to five years ago, a new sur...

Top tips for Christmas bookings

Top tips for Christmas bookings

We recently conducted a survey into guest opinions on Christmas parties and bookings. Here are 4 top tips for your Christm...

Byron burger

Burgers Abound

Times have changed for the British burger as consumer preference for premium burger concepts continues to grow. In a marke...

Report reveals new trends in workplace catering

Report reveals new trends in workplace catering

Eating for pleasure, food-based apps and the appreciation of coffee have been billed as the key workplace catering trends ...

Fresh and Local Produce is Vital

Fresh and Local Produce is Vital

Consumer demand for locally sourced, seasonal food has risen dramatically in the hospitality industry over the past few ye...

Spend Continues to Rise

Spend Continues to Rise

UK spending on hospitality is on the rise for the 26th consecutive month, according to the latest figures from the quarter...

The Shrinking Menu

The Shrinking Menu

Extensive menus may become a thing of the past, as more operators choose to focus on a limited selection of dishes. The sh...

Word-of-Mouth or Online Reviews?

Word-of-Mouth or Online Reviews?

There's no disputing the growing part that technology is playing in the hospitality industry. With guests frequently turni...

Food on the Move

Food on the Move

We recently attended

Christmas market

Almost a third of Brits plan to spend more on Christmas this year

It looks like it's going to be a bumper Christmas for hospitality businesses this year, with almost a third (27%) of Brits...