Case Studies

PizzaExpress Case Study

Case Studies

6th February 2023

Find out how HGEM are helping PizzaExpress to drive the culture for putting customers at the heart of the business.

Client Success Story - Dishoom

Blogs, Case Studies

20th December 2022

Find out how HGEM's solutions help drive positive change in Dishoom

Client Success Story - Chester Zoo

Blogs, Case Studies

29th November 2022

Find out how HGEM's solutions help drive positive change in Chester Zoo

Client Success Story - Star Pubs & Bars

Blogs, Case Studies

6th October 2022

Find out how Mystery Guest Audits have helped Star Pubs drive positive change

Ascot Racecourse Case Study

Blogs, Case Studies

3rd October 2022

How does Ascot drive visitor satisfaction with real-time feedback?

Client Success Story - BAO

Blogs, Case Studies

6th June 2022

Find out how Mystery Audits help BAO identify training needs

Client Success Story - Comptoir Group

Blogs, Case Studies

15th December 2021

Find out how data drives positive change within Comptoir Group

Royal Ascot

Case Studies

15th January 2018

We discuss our relationship with Royal Ascot and the steps we've taken to improve their guest experience.