Blogs

Blogs


A person holding a phone displaying a gallery of social media apps

The power of social media when promoting a venue

Interacting with guests via social media is the key for getting them through the door.

A-board promoting offers outside a restaurant

Tips for effectively promoting your hospitality business

Making the most of all opportunities to promote your business is vital for succeeding in the hospitality market - read our top tips on how to get it right.

Propel multi club conference

Top takeaways from the Propel Multi-Club Conference

What did we learn at Propel's latest conference?

A waitress carrying cups and saucers with guests sat in the background of the restaurant

What are guests' views on venue appearance?

Over 1,000 guests share their views on the all important first impression of your venue.

A guest holding a straw in a drink

The final straw – is it time to say goodbye?

Big hospitality names are starting to pick sides in the 'war on the straws'.

Team members working in a restaurant

How to encourage your team to own your venue appearance

We explore how to develop a team culture that ensures all staff take care of the appearance of your business.

A laid table with glasses and cutlery

Keeping up appearances

A positive guest experience starts with the appearance of your venue.

A chef plating up a dish

How does consistent product quality affect the guest experience?

Keep your guests coming back for more by delivering a consistently quality product.

Christmas decorations

Christmas is coming: how prepared is your team?

In our latest research we asked 1,300 guests what they expect when making Christmas bookings - boost your knowledge in preparation for this hectic time.

A waitress clearing empty cups and saucers

How an effective team briefing can ensure quality

We explore how busy hospitality providers can achieve a consistent level of quality and service.

A waiter serving two plates of food to guests

How your team can deliver quality products every time

Read our top tips on how to measure, monitor and manage the level of quality your guests experience.

A man reading a menu

What do guests want to see on your menu?

First impressions count - we explore how providing an informative menu online can massively impact your guest experience.


Box of salad from a street food vendor

Trend in the spotlight: street food

Looking at the success story of the street food movement.

Two guests chatting and smiling

Why the human touch matters

Technology continues to enhance and improve the guest experience, but it's important to remember the value of the human touch.

A smiling waitress

3 top tips to ensure all staff appear passionate

Passionate, knowledgeable staff can add real value to the guest experience.

The evolving luxury hospitality what’s the key to its growth event

TREND 'The Evolving Luxury Hospitality: What’s the key to its growth' event

Our top takeaways from 'The Evolving Hospitality: What's the key to its growth' event.

A hotel guest

Get to know your guests for effective upselling

Utilising data to deliver a personalised guest experience in hotels.

Tray of vegetables

Guests' views on vegetarian and vegan dining

As numbers of vegetarians and vegans rise, we explore the implications for guest experience.

A woman holding an ipad

How hotel tech can boost upselling

How hoteliers can utilise technological advances to boost revenue.

Tricks and tips – upselling in bars and pubs

Tricks and tips – upselling in bars and pubs

Well-informed staff and careful consideration of displays can be powerful tools for bars and pubs looking to upsell.

The Managed Pub Conference 2017

The Managed Pub Conference 2017

Our Business Development Manager Matthew Smith offers his takeaways from The Managed Pub Conference 2017.