Blogs
20th March 2018
We look at the latest trend giving hospitality operators immediate insight into what guests want on their menu.
12th March 2018
Where do you stand when it comes to delivery?
6th March 2018
We take a look at back-of-house tech and the positive impact it can have on the guest experience.
26th February 2018
We explore the latest trends in hotel technology and the positive impact they have on the guest experience.
24th February 2018
Should you expanded your soft drink offering?
19th February 2018
Are guest's preferences shifting when it comes to meal times?
12th February 2018
Which factors affect guest loyalty in hospitality?
5th February 2018
The HGEM team give their top tips on encouraging team members to upsell effectively.
28th January 2018
We take a look at the implications of the latte levy for both operators and guests.
23rd January 2018
A campaign in pubs aims to keep guests coming through the doors in the notoriously difficult trading month of January.
18th January 2018
You only get one chance to make a first impression so a warm welcome is key for a great guest experience.
8th January 2018
Numbers of guests attempting a January vegan diet have skyrocketed - so what does this mean for hospitality?
30th December 2017
The behaviour of your team members is a key part of your service.
27th December 2017
Are guest review sites alone enough to measure the guest experience?
21st December 2017
We've learnt a lot this year, take a look at our top takeaways.
20th December 2017
We explore the most effective ways to encourage positive reviews and recommendations from guests.
13th December 2017
Hospitality operators can draw feedback from a variety of sources.
4th December 2017
Ensure your guest experience is one to remember.
28th November 2017
It can be a powerful tool for promoting your business, but Instagram isn't without its critics in hospitality.
23rd November 2017
What we learnt from a brilliant speaker line-up and a celebration of hospitality industry talent.
21st November 2017
It may not even be Christmas yet, but the hospitality industry is already looking to the year ahead.
17th November 2017
Interacting with guests via social media is the key for getting them through the door.
7th November 2017
Making the most of all opportunities to promote your business is vital for succeeding in the hospitality market - read our top tips on how to get it right.
