Blogs
22nd October 2018
We catch up with former HGEM member Sus, in the process of making her dream of opening her own cafe, a reality.
1st October 2018
Will guests change their dining habits once the calorie enforcement comes into play?
27th September 2018
In celebration of Meat Free Week we look at what is influencing the growing trend of flexitarians.
14th September 2018
We look at the recent trend of CVA's hitting the casual dining sector and how restaurants are turning it around.
Blogs, HGEM News
12th September 2018
Our lowdown from the Crumbs Awards Finalists Reception.
6th September 2018
We explore the benefits of Mystery Visits to your hotel over an AA inspector.
5th September 2018
Our lowdown from Tuesday's inspiring event.
3rd September 2018
We can help to support your business in maximising Christmas booking opportunities.
28th August 2018
85% of guests trust online reviews so monitoring these is essential. We take a look at how to deal with negative reviews and how best to keep on top of them.
23rd August 2018
We asked over 500 mystery guests about the industry's current free-from offering and the changes that need to be made to cater for this growing market.
20th August 2018
We take a look at what guests expect when it comes to a luxury hotel stay.
16th July 2018
Are food halls set to change the way we dine?
13th July 2018
Superstitious or not, we explore rules for operators and guests when it comes to superstitions.
2nd July 2018
92% of guests say the industry is not doing enough when it comes to sustainability, we've put some top tips together for operators.
28th June 2018
With guests expecting more than ever from their local pub, what can operators do to encourage guests to their venue?
21st June 2018
We explore the perks of matching food with drinks with results from our latest survey.
15th June 2018
How to spur on your team during this years busiest season.
5th June 2018
Do the pros out-way the cons when it comes to dynamic pricing in the restaurant sector?
21st May 2018
Our top tips for promoting healthier menu options.
14th May 2018
We asked guests what they expect from operators when it comes to nutritional information on menus.
8th May 2018
We explore the implications for the hospitality industry when it comes to the 'calorie challenge'.
2nd May 2018
Does your accommodation stand apart from the competition? We discover what guests want when it comes to booking and staying, with results from our latest survey.
23rd April 2018
Sharing plates are certainly on the menu, but how to get it right?
