Blogs

The rise of the CVA

Blogs

14th September 2018

We look at the recent trend of CVA's hitting the casual dining sector and how restaurants are turning it around.

Crumbs Awards Finalists Reception

Blogs, HGEM News

12th September 2018

Our lowdown from the Crumbs Awards Finalists Reception.

​Hotel Inspector vs Mystery Guest

Blogs

6th September 2018

We explore the benefits of Mystery Visits to your hotel over an AA inspector.

Propel Women's Entrepreneur Conference

Blogs, HGEM News

5th September 2018

Our lowdown from Tuesday's inspiring event.

We’re ready for Christmas - are you?

Blogs

3rd September 2018

We can help to support your business in maximising Christmas booking opportunities.

​How should you handle negative online reviews?

Blogs

28th August 2018

85% of guests trust online reviews so monitoring these is essential. We take a look at how to deal with negative reviews and how best to keep on top of them.

Do you need to up your free-from offering?

Blogs

23rd August 2018

We asked over 500 mystery guests about the industry's current free-from offering and the changes that need to be made to cater for this growing market.

What do luxury hotel guests want?

Blogs

20th August 2018

We take a look at what guests expect when it comes to a luxury hotel stay.

Trending: Food halls - the latest casual dining concept

Blogs

16th July 2018

Are food halls set to change the way we dine?

​Friday the 13th – what it means for the hospitality industry

Blogs

13th July 2018

Superstitious or not, we explore rules for operators and guests when it comes to superstitions.

Sustainability – is your hospitality business doing enough?

Blogs

2nd July 2018

92% of guests say the industry is not doing enough when it comes to sustainability, we've put some top tips together for operators.

Pub food - the latest concepts changing the traditional pub menu

Blogs

28th June 2018

With guests expecting more than ever from their local pub, what can operators do to encourage guests to their venue?

Benefits of matching food with drinks

Blogs

21st June 2018

We explore the perks of matching food with drinks with results from our latest survey.

World Cup 2018 - how to keep your team motivated

Blogs

15th June 2018

How to spur on your team during this years busiest season.

Dynamic pricing - can restaurants learn from airline tactics?

Blogs

5th June 2018

Do the pros out-way the cons when it comes to dynamic pricing in the restaurant sector?

How hospitality operators can highlight healthier menu options

Blogs

21st May 2018

Our top tips for promoting healthier menu options.

Do guests want calorie counts on menus?

Blogs

14th May 2018

We asked guests what they expect from operators when it comes to nutritional information on menus.

Will the Government's 'calorie challenge' place undue pressure on the industry?

Blogs

8th May 2018

We explore the implications for the hospitality industry when it comes to the 'calorie challenge'.

What do guests look for when booking accommodation?

Blogs

2nd May 2018

Does your accommodation stand apart from the competition? We discover what guests want when it comes to booking and staying, with results from our latest survey.

In the spotlight - sharing plates

Blogs

23rd April 2018

Sharing plates are certainly on the menu, but how to get it right?

How is Airbnb affecting the hotel market?

Blogs

16th April 2018

Should hotel operators be concerned?