Blogs

Blogs


New Year, Same Old Story?

New Year, Same Old Story?

2013 is here, and by now we’ve all got a better idea of whether we’ll be sticking to those New Year’s resolutions made with t...

What is the purpose of a food critic in modern times?

What is the purpose of a food critic in modern times?

As the food critic Fay Maschler marks 40 years in the job, it is an opportune time to look at the role critics play in the ho...

Is beer tax responsible for fewer people visiting pubs?

Is beer tax responsible for fewer people visiting pubs?

The Campaign for Real Ale, otherwise known as CAMRA, has been lobbying the government against beer tax, which it says is dama...

Is Djokovic's donkey cheese idea a good one or a big mistake?

Is Djokovic's donkey cheese idea a good one or a big mistake?

Novak Djokovic has decided to branch out from tennis and open up a chain of restaurants in his homeland of Serbia. In doing s...

What does the burger crackdown mean for the restaurant industry?

What does the burger crackdown mean for the restaurant industry?

There have been reports in the media of Westminster Council cracking down on burgers being sold rare or medium-rare as a heal...

Top Tips to Cope at Christmas

Top Tips to Cope at Christmas

Service over Christmas is often fulfilled by part-time staff that help deliver customer service over the busiest time of the ...

Should London pubs have World Heritage Status?

Should London pubs have World Heritage Status?

There is nothing more quintessentially British than the London pub, or at least that is the opinion of a group of students, w...

autumn leaves

(Almost) 5 Good Things About the Autumn Statement

There are lots of mutterings regarding yesterday's Autumn Statement - what it means for businesses, what it means for motoris...

Hospitality establishments should stay away from writing fake reviews

Hospitality establishments should stay away from writing fake reviews

There are now an abundance of peer review websites on the internet pertaining to the hospitality industry and people often us...

Football, Rain and Eating Out

Football, Rain and Eating Out

The summer of 2010 was a time when we were eagerly awaiting a well overdue heatwave, preparing for world cup glory and no dou...

Carluccios pasta

Average restaurant spend may be up, but is it all good news?

The amount of money which is being spent per head on visits to restaurants has risen by 7.3 per cent to £17.06, according to ...

Eating with your hands may be in, but elbows on the table are still out, says Debrett's.

Eating with your hands may be in, but elbows on the table are still out, says Debrett's.

Eating with your hands has long been frowned upon in terms of etiquette , even though many of us know that it's the best way ...

How Cloud Computing can help the Hospitality Industry

How Cloud Computing can help the Hospitality Industry

Cloud computing is an important tool which has revolutionised the hotel industry and will continue to be vital moving forward...

Hotels that fail to offer free Wi-Fi risk losing a connection with their customers.

Hotels that fail to offer free Wi-Fi risk losing a connection with their customers.

Whereas once it was considered a luxury that few could take advantage of, Wi-Fi is now as commonplace as towels and bed linen...

Has Britain really got an appetite for seaweed?

Has Britain really got an appetite for seaweed?

When people think of British food they normally think of it being pretty bland and stodgy or they think of the dishes which h...

Turkey salad

A Christmas dinner salad may not sound traditional, but may well be welcomed by many.

Restaurants that offer healthy options are commendable, but do you really want to have a salad when you go out for Christmas ...

Helping charities at Christmas can be as easy as asking customers to pay £1 extra for their meal or hotel stay.

Helping charities at Christmas can be as easy as asking customers to pay £1 extra for their meal or hotel stay.

They say that charity starts at home, but it can also start during a night out at a restaurant or while staying overnight at ...

The difference between the best and the worst hotels may seem big, but it is all the little things which add together to improve the situation.

The difference between the best and the worst hotels may seem big, but it is all the little things which add together to improve the situation.

A recent survey has been undertaken of Which? members, during which they were asked to give their views on the hotels they ha...

Hotel chains are using customer feedback to ensure that the changes they make to their food offerings are what their clients want.

Hotel chains are using customer feedback to ensure that the changes they make to their food offerings are what their clients want.

An increasing number of hotel chains are improving their food offerings based on the customer feedback they receive. This may...

Skimping Scrooges & Dissatisfied Diners

Skimping Scrooges & Dissatisfied Diners

Christmas is coming...and with such a high footfall over the coming weeks it's important to ensure that high standards are ma...

The pros and cons of pre-ordering

The pros and cons of pre-ordering

As Christmas draws near a certain aspect of large group dining starts to become commonplace in pubs and restaurants across th...