Contact Us

Contact Us


Gain visibility into your customers' experiences

Book a Meeting with our experts

Find out how HGEM can help you achieve operational excellence, improve customer experience, and grow your business through actionable insights.

Complete the form below to book your demo.

Business Enquiries

Get in touch with our friendly team:

T: +44 (0)1225 470999 | E: enquiries@hgem.com | or use the enquiry form on this page

Mystery Guests

If you are a mystery guest, or would like to become one, please go to mysterydining.net

Client support

support@hgem.com

Invoice queries

accounts@hgem.com

Office Address

Kings Court,
Parsonage Lane,
Bath BA1 1ER

Find us on Google Maps

We're a 10 minute walk from Bath Spa train station & from ANY city centre car park.